Wallets

Moov wallets allow account holders to store funds while providing flexibility on when and how they would like to move those funds. This guide covers several wallet transfer scenarios:

  • Pre-funding a wallet
  • Transfering funds between two different Moov wallets
  • Cashing out funds from a wallet

Transfer types and timing

You can use wallets in several ways, depending on your needs and priorities. Below, we summarize different types of wallet transfers and what they entail.

Funding a wallet

For transfers like payouts or topping up a wallet, you’ll use the ach-debit-fund payment method. If you’re looking to pull funds from another account for things like bill payments and collections, you’ll use the wallet as the transfer destination via the ach-debit-collect payment method. Both wallet funding flows are completed in 2-3 business days.

Transferring funds out of a wallet

Funds can be transferred from a wallet to a bank account for use cases like:

  • Cashing out your wallet balance
  • A payout to another bank account
  • Pulling funds from a wallet for a faster collection option

When transferring to a bank account, both ach-credit-same-day andach-credit-standard payment methods are available, with ach-credit-same-day being the fastest option.

Wallet-to-wallet

A transfer between two Moov wallets provides immediate settlement and balance updates. Funds are available instantly and all three transfer types are valid for wallet to wallet payments.

Funds availability timing

Transfer type Payment method used Funds availability
Bank-to-wallet ach-debit-*,moov-wallet 2-3 banking days
Wallet-to-wallet moov-wallet Immediately
Wallet-to-bank moov-wallet, ach-credit-* End of day for ach-credit-same-day, Next banking day for ach-credit-standard
Card-to-wallet card-payment, moov-wallet Next banking day